Please bear with us

Sorry, our site is temporarily unavailable while we carry out scheduled maintenance.

We post regularly on our social media pages – for updates please check:

You can also still contact us by phone.

In an emergency

You can call our 24-hour phone line in an emergency or to report a possible pollution:
0330 303 0368

Report a leak

You can report a leak on our free-phone line:
0800 820 999

Pay your bill

Our automated 24-hour phone service lets you:

  • Pay your bill by credit or debit card
  • Set up a direct debit
  • Apply for a payment card
  • Request a copy of your bill
  • Let us know you've paid your bill or will pay soon

0330 303 1263

Thanks for your patience – our site will be back again soon