Sewers and drains

Let us know if you’ve seen a blocked sewer in need of urgent attention – or are experiencing blocked drains yourself and aren’t sure who’s responsible.

How to deal with your blocked drain.

For those of you not connected to our sewer system here's some information on septic tanks and cesspits.

How we protect homes and streets from being flooded with sewage water during heavy rainfall.

What is surface water drainage and why we charge for it.

Apply for a rebate – backdated to 2015 – if you think surface water from your property doesn’t flow into a public sewer.

Property owners are no longer responsible for certain sewer pipes that connect their homes to public sewers.

Short films explaining how the transfer of private sewers affects you.

Criteria for us adopting your private pumping station.

We're developing a long-term, 25-year strategy to continue to safely recycle water for future generations.

How bad plumbing can lead to pollution.