Developing and building
Please note: If you’ve sent us an application in the last few days, we should have received it fine. However, applications are taking longer to process due to a technical issue. We’re sorry for any inconvenience and we’re working hard to resolve this as fast as we can.
We’re improving our online services. GetConnected, our new online portal, makes it easier for you to apply, track and make payments for water and waste supply services. Any applications submitted before the 1 July 2021 will still be processed as normal but you will not be able to view them. If you were registered on the old portal, you will need to register your details using the 'Sign up' button and create a new account.
Connection services for our business customers
If you’re a property developer, consultant, self-lay provider or New Appointment and Variation we have a tailored list of services available.
GetConnected – our new developing and building portal
If you’re building a new house, extension, or a large development and need waste and water supply services you can apply on our easy to use portal.