Retailer portal

Our dedicated retailer portal contains information for newly-registered or established water and wastewater retailers.

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Our retailer commitment

Information on our commitment to retailers, including our service level offerings, reporting metrics and terms of reference.

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Water-saving tips

Every drop of water you save protects the environment and reduces pressure on supplies. It all makes a difference.

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Trade effluent

Trade effluent is any liquid waste discharged into our sewers from a business or industrial process on a trade premises.

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Wholesale charges

Our full list of current wholesale charges and supporting documents.

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