Latest news

Southern Water has successfully secured £825m in sustainable bonds in one of the biggest public market financing issues for the water sector.

We’re really sorry again for the disruption caused by our emergency works to a burst water main in the Hastings area. Most of our affected customers should have their supply back. 

Repairs to the burst water main in the Hastings area are complete, and we are now recharging the network. This will take a few hours as it is a very large pipe and supplies raw water into our water treatment site which then pumps treated water through the network to customers’ homes.

We’ve identified a water main burst linked to one of our water supply works in the Hastings area, which will likely lead to some customers losing water supply later on this morning.

In March 2020, we joined representatives from overseas at the European Fat, Oil and Grease (FOG) Summit in Amsterdam. We debated how best to beat blockages, shared the challenges faced in the UK and heard about approaches being taken abroad.

Southern Water is one of eight utility networks which have teamed up to give a £500,000 boost to local community foundations during the coronavirus pandemic. 

Across the region our teams are continuing to work to ensure that all our customers receive wholesome water at a turn of the tap.

As part of the settlement reached with Ofwat last year, we are reducing wastewater charges to existing customers and making payments to eligible former customers totalling £123 million over five years.

Southern Water is encouraging customers to be careful about what they put down sinks and loos to prevent sewer blockages and flooding in homes during the Coronavirus lockdown.