Our suppliers
This enables us to give our customers a better service while keeping bills lower than they would otherwise be.
As a regulated business, we have a duty to deliver improvements and efficiencies and using expert service providers helps us to do that.
Our service partners
We employ a wide variety of goods and service suppliers, ranging in size from large multi-national organisations to local specialists.
We value the role our partners play in helping us to deliver a quality service to our customers and we are continually reviewing existing arrangements to ensure that value is maintained.
Here is a list of some key suppliers that customers may come into contact with.
React and Maintain Partners
The React and Maintain partners support the day-to-day repair and maintenance of our networks of water mains and sewers and our water supply and wastewater treatment works.
Each contractor provides services across our region, with a focus in the following areas:
| Contractor | Service provided |
|---|---|
| BTU | MEICA (Mechanical, Electrical, Instrumentation, Controls, Automation |
| Clancy Docwra | Water distribution |
| Cappagh Browne | Sewerage networks |
Strategic Solution Partner
| Contractor | Service provided |
|---|---|
| Stantec | Stantec UK Ltd work alongside our engineering team to help provide valuable expertise in outline design and scope requirements for our major projects. |
Delivery Partners
Our delivery partners maintain and improve our water supply and wastewater works:
| Contractor | Service provided |
|---|---|
| MGJV | A joint venture between Morrison Utility Services and Galliford Try, delivering our investment to expand and maintain our 53,000km network of water mains and sewers. |
| CMDP | A joint venture between Costain and MWH delivering a range of schemes in Kent and East Sussex. |
| GT | Galliford Try, delivering capital schemes in West Sussex, Hampshire and the Isle of Wight. |
Other suppliers
| Contractor | Service provided |
|---|---|
| Stralfors | Stralfors prints and sends out water and wastewater bills to our customers |
| MTS | MTS Cleansing Services collects and removes waste for Southern Water, including removing and recycling waste materials produced by the treatment process at our sites |
| PN Daly | P.N. Daly work around the clock to find leaks in our fresh water pipes in Kent, Sussex, Hampshire and the Isle of Wight |
| Siemens | Siemens inspectors read our customers' water meters |