Keeping the taps flowing as normal throughout Covid-19

Across the region our teams are continuing to work to ensure that all our customers receive wholesome water at a turn of the tap.

We’re getting used to some very different ways of working to keep workers and customers protected but the water story – where it comes from and how we treat and transport it from river, reservoir and underground aquifer – remains the same.

Our expert Dr Guy Franklin, Head of Water Quality and Compliance explains:

What goes on behind the scenes to keep your taps flowing?

and

Keeping the taps flowing as normal throughout Covid-19

Remember: Water Utility Workers are essential key workers so you may see them out and about keeping your taps flowing.