Update 2: System fault at Brook Road Swalecliffe Wastewater Pumping Station

Following the electrical fault at our pumping station near to our Swalecliffe wastewater treatment works yesterday, we have undertaken regular monitoring and sampling of the entire water course from pumping station all the way to the sea. The latest samples from the brook confirm water quality is normal and we will continue to maintain extra specialist resources at the site.

We notified the Environment Agency, Natural England and the Local Authority yesterday and will continue to work with them and our stakeholders in the coming days to assess and mitigate against any impact to the environment.  Ofwat and Defra have also been informed of the incident.

Southern Water is committed to protecting the environment and part of this is being fully transparent about how we operate. No pollution is acceptable to us and we believe it is important that our customers are always fully informed. We will continue to strive to do better.