Complaints form

If you have a complaint the quickest way to get in touch with us is to call us on 0330 303 0223, we're open Monday to Friday 9am - 5pm. If you'd rather email us, please complete this form and we'll get back to you within 10 working days.

First name *

Last name *

First line of address *

Post code *

Is this a repeat or follow up complaint?

Yes

Previous complaints ref:

Customer number This can be found in the top right corner of your bill and is 10 digits long.

Email *

Phone *

Your message *

Attach a document

* are mandatory fields.