Sewer Requisitions & Adoptions

If you are building a drainage to our existing sewers or want to upgrade existing properties and you are unable to complete this yourself, you can apply for us to construct a new sewer main. Or if would like to offer a newly constituted sewer, pumping station or wastewater treatment works, our engineers can guide you through the adoption process.

Sewer requisitions

You can build new sewers yourselves and then have them adopted by us through a Sewer Adoption, however we recognise for some sites there is a need to cross third-party private land and you may not be given permission by the landowner for access. If this occurs you can apply for a sewer requisition through us and we will design a suitable route, enter into an agreement with yourselves and then construct the new sewer main.

 

Sewer Requisition Applications

Below is a guide to the process for requesting a new sewer main through a ‘Section 98 Sewer Main Requisition’, including links to make an application via our GetConnected portal.

 

Steps we'll take to help with your project

Don't worry we'll be in touch along the way to make sure everything goes smoothly.

  1. You apply online and pay your application fee

    Fill in our online form and pay your application fee. We’ll review your application within 5 days.

  2. We send you an offer

    We'll assess feasibility, create an outline design and send you a budget estimate offer within 12 weeks.

  3. You accept and pay the design fee

    Review the budget estimate offer, accept and pay the fees to proceed.

  4. We produce your detailed design

    Our team will complete the detailed design work and send you a S98 agreement offer and construction fees.

  5. You sign an agreement and pay for the works

    Sign the agreement and return this to us along with the payment.

  6. We make a connection

    Our team will complete the work and make the connection in to our network.

  7. We reconcile the costs

    After connection, we will compare our ordinal budget estimate and actual costs. If there are any differences, we will either issue you a refund or request a further payment.

Stage 1a - Make an Application

All sewer main requisition applications should be made by applying via our GetConnected portal.

Before you apply, please read our sewer main requisition guidance which will take you through the process and what is required. The application fee is £5,436.00 (Incl. 20% VAT).

If you are applying for existing premises, you will need to include:

  • Details of drainage easements over adjacent land or with neighbouring property owners.
  • Details of the existing drainage system.
  • An on-site drainage plan.
  • A site location plan (1:1250 scale preferred) with the development to be drained outlined in green.
  • Ensure roads, adjacent buildings and the private pipe run to the Southern Water network are clearly shown.
  • Confirm if your sewer connection will be pumped and if so, please state the company designing & constructing your proposed pumping station and the pump rate.
  • Provide a reference number if you have completed a capacity check with Southern Water in the last 12 months.

Download the sewer main requisition guidance

If you are applying for a new development, you will need to include:

  • Details of drainage easements over adjacent land.
  • An on-site drainage plan if available.
  • A site location plan (1:1250 scale preferred) with the development to be drained outlined in green.
  • Correspondence with the Environment Agency.
  • Drawings and discharge calculations for the proposed on-site drainage. Where on-site drainage has not yet been designed, please indicate on a plan the proposed location, invert level and pipe diameter of the point of outfall.
  • Letter of authorisation from the owner (if applicable).
  • A copy of any conditions attached to the Planning Approval which affect the drainage of the site.
  • Soil or borehole information (if available).
  • Ensure roads, adjacent buildings and the private pipe run to the Southern Water network are clearly shown.

Once your application has been made, our team will review the information submitted and we will respond within 5 days to confirm the documentation is complete or ask for more information if required.

Stage 1b – Receive a Budget Estimate Offer

Within 12 weeks we will assess the initial feasibility, create an outline design and then send you a preliminary budget estimate offer for the works to be carried out, this will include:

  • A budget estimate offer letter, detailing the estimated cost of the scheme and the required detailed design fee.
  • Associated design drawings.
  • A report detailing the scope of works.

The budget estimate offer is valid for three months, after which you will need to request a requote detailing any changes to the site so we can update your quotation as required. If our charges have changed, we will also update the quotation to reflect this.

Stage 1c – Accept Budget Estimate and Pay

Once you have received our budget estimate and are ready to proceed, you will need to do the following:

  • Log into your online GetConnected Account.
  • You will have three options on your dashboard to accept our offer, query our offer or withdraw your application. Please select one option.
  • If you select ‘accept’ please then provide payment for the Design Fee.

Once you have ‘accepted’ our offer and made payment, we will pass the site to our Project Delivery engineering team who will assign a Project Manager as a point of contact for the next steps in the process.

Stage 2 – Detailed Design

After accepting the budget estimate and paying the Design Fee, our engineering team will complete the detailed design work and we will provide you with an S98 agreement and offer which will include the construction fee required.

Stage 3 – Sign the Agreement and Pay

You will need to sign the sewer requisition agreement and return this to us along with the payment of the construction fee.

Stage 4 – Construction

Once we have received your signed agreement and payment, we will schedule the works and confirm a start date on site. Our engineering team will then complete the onsite work and make a connection to our network.

Stage 5 – Cost of Works Check

After the final connection has been made we will check to make sure our original budget estimate and actual costs for the works match. If there are any differences we will either issue you a refund or request a further payment.

Apply for your Individual Sewer Connections

When your sewer requisition is complete, you can apply for individual sewer connections if required.

Apply Now

 

New Water Mains

If you are also considering building new water mains for your site, you can either lay these through a Self-Lay Provider (SLP) and have them adopted by us once commissioned, approach a New Appointments and Variations (NAVs) company to service a site and replace the incumbent water company for a specific geographical area, or consider requesting a New Water Main through us.

Sewer adoptions

Alternatively, a sewer can be offered for adoption to a new appointee and variation, who can also provide wholesale water and/or sewerage services for a defined area. To find out more, visit our new appointment variations (NAV) page.


Codes for adoption

On 1 April 2020, Ofwat introduced a new standard practice across the water industry in England which covers the adoption of newly constructed sewers, pumping stations and wastewater treatment works. The new process is outlined in Water UK’s new Sewer Sector Guidance (SSG) which has now replaced the ‘Sewers for Adoption’ guidance.

The guide below explains what you need to do when offering new sewers, pumping stations or wastewater treatment works for adoption – including links to make an application.

 

Steps we'll take to help with your project

Don't worry we'll be in touch along the way to make sure everything goes smoothly.

  1. You apply online and pay your application fee

    Fill in our online form and submit your design. Pay your application fee. We’ll review your application within 5 days.

  2. We complete an assessment and send an approval

    Our engineers will complete an assessment and you'll hear from us within 28 days. If you received a technical approval, you could request an early pre-start meeting by completing the paper form. We will arrange a visit within 7 days. Construction can start once the site inspection has been completed.

  3. You sign an adoption agreement and pay

    You'll need to enter into an adoption agreement for us to formally adopt the sewers. Once signed you'll need to pay an adoption fee.

  4. You request a pre-start meeting

    Fill out the online form and request a pre-start meeting with one of our wastewater assistant adoption managers. We will get in touch with you within 14 days. Construction can start once the site inspection has been completed.

  5. You construct your new sewer

    After you begin construction, let us know and request an inspection to ensure the sewer complies with the adoption agreement.

  6. You request a sewer adoption maintenance inspection

    Once construction is complete, request a sewer adoption maintenance inspection. We'll issue a provisional certificate to enter a 12 moths maintenance period. 

  7. We complete a final inspection and issue a certificate

    Three months before the end of your maintenance period, request a final inspection. Once we've approved, we'll issue a final certificate of completion.

Stage 1a – Pre-planning enquiry

When you begin planning your development, our engineers will work with you to agree your:

  • site drainage strategy
  • points of connection to the wastewater network
  • discharge rates.

Before you complete the application form, please read the wastewater pre-planning guidance. Please also check the water and wastewater asset maps for your site – if you’d like to buy a sewer or water plan from us, please see our sewer and water maps page.

Download the wastewater pre-planning guidance

If you’re constructing a large/complex development, you may wish to complete a pre-design assessment. More details can be found under Stage 1b below.

Please note that a pre-design assessment is mandatory where you are designing a wastewater treatment works for construction and adoption; this is due to the complex nature of the design requirements. Through having a pre-design assessment our team of engineers can review your plans with you and ensure that your proposals are satisfactory for adoption prior to your application.

We would also recommend a pre-design assessment for sites where sustainable drainage is planned for construction and adoption. This will allow us the opportunity to work through your plans with you and provide some initial guidance.

For more information, and to complete a Pre-Planning application, please visit our planning your development page.

Stage 1b – Pre-design strategic assessment

For large/complex sites one of our engineers can discuss with you the early stages of your design and proposals for maintaining a sewerage system.

This communication can be requested at any point before the submission of a sewer adoptions application (S104) through a pre-design strategic assessment application.

Whether a site is large or complex can be determined by whether it has:

  • Multiple phases
  • Multiple landowners/customers
  • Multiple points of connection
  • Pumped discharges
  • A storage component
  • A Wastewater Treatment Works
  • Sustainable Drainage System

However, the above list isn’t exhaustive. So you may request a pre-design strategic assessment based on your understanding of a complex element of the development that you want to discuss with us before submitting a sewer adoption application. As advised in Stage 1a, a pre-design assessment is mandatory where you are designing a wastewater treatment works for construction and adoption. 

Please complete the pre-design strategic assessment application form and email it to [email protected]. Before you fill in the application form, please read the wastewater pre-design strategic assessment guidance.

Download the pre-design strategic assessment application form

Please read the wastewater pre-design strategic assessment guidance – if you’d like to buy a sewer or water plan from us, please see our sewer and water maps page.

Download the wastewater pre-design strategic assessment guidance

Stage 2 – Design and acceptance of the sewerage system

The Design and Construction Guidance (DCG) is covered under Appendix C of the Sewer Sector Guidance document, which replaced Sewer for Adoption (SFA). The DCG details the new design and construction standards for adoptable foul and surface water systems.

If you want to apply for the adoption of a new sewerage system, you’ll need to apply via our GetConnected portal. The application fee is £720.00 (incl. VAT).

If your design includes offering a pumping station for adoption, you’ll need to refer to our ‘pumping station local practice’ for our design requirements – this is available in our current Pumping Station: Local Practice Guidance. A pumping station will be covered under the same adoption agreement as gravity sewers.

View the Pumping Station: Local Practice Guidance

Once we’ve received your completed application – along with the required minimum information – our engineers will complete a technical assessment of your submission and you’ll hear from us within 28 calendar days.

Stage 3 – Adoption Agreement and early start request

When you’ve received your technical acceptance for your sewerage system design from us, you’ll need to enter into an adoption agreement for us to formally adopt the sewers.

To enter into an adoption agreement, you can either ask us to produce one and provide all the required documents – or you can prepare your own legal agreement (this Model Sewer Adoption Agreement may provide a helpful starting point).

We understand construction may need to start before the adoption agreement has been signed by all parties. Once technical acceptance has been given and you have paid the adoption fees, you can complete an early start request to avoid delays to this work.

Download early start request form

Once you've completed your request, you can click the email address at the end of the form – the file will automatically set up an email for you to send to us. 

Should you receive conditional technical acceptance and you wish to start the construction of the asset/s subject to that acceptance prior to the scheme receiving full technical acceptance, then you can submit an early start request to us at that stage. 

Stage 4 – Construction of sewerage systems

Before you begin constructing the new sewerage system, you’ll need to complete a pre-start inspection request. Once we’ve received this and all fees have been paid, one of our inspectors will organise a pre-start site meeting for your new development.

Download the pre-start inspection request form

While construction of your sewerage system is underway, we’ll carry out inspections to check it complies with the adoption agreement. If we find any defects – such as improper work, materials or variations – we’ll will notify the site contact.

Once the site is over 50% occupied and construction of the sewerage system is finished – including any pumping stations – our inspector will confirm that the system has been inspected, including by CCTV, and all remedial works are complete. Once this has happened, the site can proceed to the maintenance stage.

Stage 5 – Maintenance period and provisional certificate

Once construction of the sewers – along with any outstanding remedial work – has been completed, you’ll need to request a sewer adoption maintenance inspection and provide:

  • The ‘As Built’ drawings
  • The health and safety file
  • Any other outstanding requirements

Please send the request with the above information to [email protected] including the sewerage reference number for your application and site location in the email subject line. Please also mark it for the attention of the Assistant Adoption Manager who has undertaken the inspections of the site to ensure the request is picked up as soon as possible.

We’ll arrange a maintenance inspection to confirm the works are suitable to be placed on ‘12 months maintenance’ and we’ll issue a provisional certificate.

Stage 6 – Final inspection and vesting

Three months before the end of your maintenance period is due, you should check the sewerage system and make sure no maintenance issues are outstanding, then contact your Assistant Adoption Manager. They’ll organise a final inspection of the adoptable system and will advise if any remedial work is required.

Once we’re satisfied all remedial works have been carried out, our engineer will issue the final certificate of completion. The legal vesting of the sewers will happen soon after.

Apply Now

 

Variations

The purpose of this stage is to confirm any variations requested to the design of the sewerage system after technical acceptance has been granted.

If any variations to the system occur, please contact the team at [email protected] in the first instance for further guidance.

Below is general breakdown of how we assess variation:

  • Minor – Can be discussed with us and if acceptable can be recorded on the ‘As Built’ drawings
  • Major – After initial guidance will need to be re-submitted for formal approval.

 

Local practices

We consulted with our customers on our Pumping Station Local Practice document. We are reviewing your feedback and will publish our responses soon.

If you'd like to provide your feedback, please send us an email with ‘Pumping Station Consultation’ in the subject line to [email protected].

Adoptable Pumping Station: Local Practice Guidance

 

Adopting existing sewers

Under Section 102 of the Water Industry Act 1991, the owner of an existing private sewer can apply to transfer ownership of their sewer to us.

Our guidance notes for adopting existing sewers sewers provides all of the information you need to offer existing sewers to us for adoption. If you’d like to apply for us to adopt an existing sewer, please apply via our GetConnected portal.

Download the guidance notes for adopting existing sewers

 

Redress

Section 7 of the sector guidance sets out the process for redress where a level of service metric has not been met by the water company.

We have created a redress document for ease of reference that captures both the redress guidance and link to the associated metrics.

 

Still have questions? We are here to help

We understand that all projects are different, and it might be hard to understand what the right and most cost-effective option is. Please visit our Frequently Asked Questions page for more guidance or simply request a call back from our helpful team. 

Request a call back

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