Key policies

Asset Management

Asset Management

Southern Water is committed to delivering six key outcomes for our customers.

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Compensation

Compensation due to works in highways

Updated May 2019 We work hard to ensure that all our customers receive the best service we can provide.

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Corporate Lobbying

Corporate Lobbying

Southern Water believes that lobbying is a normal and useful part of the process of legislation as long as it complies with all legal requirements.

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Corporate Responsibility

Corporate Responsibility

Southern Water’s management is committed to developing and delivering this Corporate Responsibility Policy.

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Donations and Sponsorship

Donations and Sponsorship Policy

We like to help the communities we serve and happily receive requests every year for donations, sponsorship and support from organisations, community groups and individuals.

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Employee Volunteering

Employee Volunteering Policy

At Southern Water we are committed to supporting and making a positive difference to the communities we serve by behaving in a socially responsible manner.

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Environmental

Environment Policy

Our customers expect us to be stewards of the environment, as they value it highly.

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Health and safety

Health and Safety Policy

The Executive Management Team collectively promotes the implementation of this policy and monitors the company’s performance.

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Plastic

Plastics Policy

Southern Water is committed to protecting the environment and supporting the circular economy. We recognise that waste plastics pose a global threat to the marine environment and to our region generally.

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Bid assessment

Bid Assessment Framework

The purpose of this document is to set out our bid assessment framework to support the market to deliver water resource management plan solutions which help the company meet its supply duty.

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sustainable and ethical trading

Sustainable and Ethical Trading Policy

Our policy on sustainable and ethical trading expands on commitments in our existing Corporate Responsibility Policy.

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Code of ethics

Our Code of Ethics

Everyone at Southern Water deserves a great place to work, where we succeed together, do the right thing and always improve.

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