Your account

Create an online account to manage bills and payments on your smartphone, tablet or PC.

When you access Your Account on a smartphone, PC or tablet, you can:

  • pay your bill
  • set up a Direct Debit
  • view current and past bills and payments
  • go paperless - choose online bills with email reminders
  • amend your account details
  • tell us when you’re moving house
  • track and compare your water usage
  • if you have a meter, submit a reading.

How to sign up

All you need to get started is your customer reference number – you’ll find it in the top right corner of your bill.

Register an account

 

Already have an account? Just follow the link to sign in.

Sign in

Fact

99.96%
Overall drinking water quality

Target 2017–18: 100%
Achieved 2016–17: 99.96%

 
 
 
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