Your account

Create an online account to manage bills and payments on your smartphone, tablet or PC.

When you access Your Account on a smartphone, PC or tablet, you can:

  • pay your bill
  • set up a Direct Debit
  • view current and past bills and payments
  • go paperless - choose online bills with email reminders
  • amend your account details
  • tell us when you’re moving house
  • track and compare your water usage
  • if you have a meter, submit a reading.

How to sign up

All you need to get started is your customer reference number – you’ll find it in the top right corner of your bill.

Register an account


Already have an account? Just follow the link to sign in.

Sign in


Overall drinking water quality

Target 2017–18: 100%
Achieved 2016–17: 99.96%

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